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网络故障影响亚洲地区考生参加托福网考-ETS正为受影响的考生安排重考或退款
发布时间:2008-09-08

 

 

200898,美国新泽西州普林斯顿市 —— 美国教育考试服务中心(ETS)官员今天证实,由于外部网络出现意外故障,大批原定于上周六(96)上午参加托福网考(TOEFL iBT)的亚洲地区考生无法正常参加考试。世界其他地区的考生未受影响。

此次故障可能是由于与ETS考题传输系统相连的外部互联网暂时性失灵所致。ETS的官员目前仍在进一步调查故障起因,同时,ETS已采取措施为受影响的考生尽快安排一次专场补考。从本周开始,相关工作人员将通过电话联系受影响的考生。考生可选择参加专场补考,或重新安排考试日期,或获得考试费用的全额退款。ETS也将根据合理记录对考生因往返考场而发生的交通费用进行补偿。

ETS国际部高级副总裁Phil Tabbiner先生表示: “我们正在调查这起因托福网考外部网络失灵所导致的故障,但我们的当务之急是为受影响的考生提供重新参加考试的机会,帮助他们在大学申请结束之前取得托福成绩。我们一定竭力帮助考生摆脱这一意外事件造成的影响,并彻查故障原因,以确保类似事件不再发生。”

 

 

美国教育考试服务中心(ETS)简介

美国教育考试服务中心(ETS)是一家非营利性机构,致力于向全球的各类人士提供公正有效的测评、研究及相关服务,提高教育质量和公平性。ETS为全球个人、商业机构、教育机构、政府部门和协会组织提供有效可靠的测评、研究及相关服务,同时根据不同需求定制各种解决方案,如开发适用于院校招生、语言学习、教师职业发展的产品和服务,及以研究为基础的教学工具等。ETS成立于1947年,目前在全球超过180个国家设有9000多个考试中心,每年开发、举办并评估有5000万人次参加的考试。如需了解更多信息,请浏览ETS网站:www.ets.org

 

如需了解更多信息或媒体垂询,敬请联系:

美国教育考试服务中心(ETS

 

美国

中国

美国教育考试服务中心

Tom Ewing

电话:+1 609-683-2899

电邮:mediacontacts@ets.org

安可(北京)咨询有限公司

倪小强

电话:+86 10 6505-5127 分机 232

电邮:nni@apcoworldwide.com

 

 

 

 

 

 

 

 

 

 

 

 

 

Internet Issues Affect TOEFL iBT Administration For Asian Test Takers

 

Company working to reschedule or reimburse affected test takers

 

Princeton, N.J. (September 8, 2008) – A significant number of students in countries across Asia were unable to take their TOEFL iBT tests Saturday morning because of Internet-related issues outside of Educational Testing Service’s control company officials announced today.  Test takers in other parts of the world were not affected.

 

The issue appears to be related to the temporary failure of Internet functionality outside of ETS’s test delivery system, and while company officials continue to investigate, steps are already being taken to reschedule affected test takers with a special administration in the very near future.  Affected students will be contacted by phone this coming week.  Test takers may take the special administration, reschedule to a more convenient future date or receive a refund for Saturday’s test.  Reimbursement will also be provided for reasonable and documented expenses associated with traveling to the test center.

 

“We are investigating this external disruption that occurred outside of our TOEFL iBT network, but our primary concern at this point is accommodating affected test takers with a new testing opportunity that allows them to meet university application deadlines,” says Phil Tabbiner, Senior Vice President of ETS Global.  “Students may rely on us to help them recover from this unfortunate situation and we are committed to identifying the cause and ensuring against similar issues in the future.”

 

About ETS

ETS, a nonprofit organization, celebrates a 60-year history of advancing quality and equity in education by providing fair and valid assessments, research and related services for all people worldwide. In serving individuals, educational institutions and government agencies around the world, ETS customizes solutions to meet the need for teacher professional development products and services, classroom and end-of-course assessments and research-based teaching and learning tools. ETS today develops, administers and scores more than 50 million assessments in more than 180 countries, at more than 9,000 locations worldwide. Additional information is available at www.ets.org.

 
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